Optimal distribution of tasks, control of their solution and subsequent evaluation of personnel efficiency are mandatory actions that must be performed by the head of a company, regardless of its scale and type of activity. Modern developments – scheduling software – can be reliable helpers in organising the work process.
The main means by which a manager allocates and co-ordinates tasks is delegation. It means assigning certain tasks to a specific person or work group who takes responsibility for their fulfilment.
In order to achieve effective delegation, it is important to ensure that the tasks are in line with the actual authority of the staff. This rule applies to both one-time and recurring tasks. Authorisation means a set of rights to use the resources of the enterprise and to manage certain employees in order to achieve the set goals.
Three important conditions:
In companies and organisations, the most common ways of distributing tasks between subordinates – “herringbone” and “matryoshka” – are used in practice.
The peculiarities of the first system are such that the rights and responsibilities of the manager cover only a small part of the rights and responsibilities of the executor located at a lower level. The advantages of such a system are high clarity and easy detection of the executor (responsible person). The disadvantage is the top-down distribution of tasks against the background of the fact that the company’s goals are mainly achieved horizontally. As a result, contradictions often arise, and a lot of time is spent on overcoming them.
The specificity of the matryoshka doll system consists in a different approach to subordination. In this case it has a double or multiple character. In this case, the rights and responsibilities of the superior management completely absorb the rights and responsibilities of the subordinates. This approach has a significant disadvantage: it is very difficult to find the culprit of a business failure.
What conclusion can be drawn? The efficiency of task allocation is achieved only when a horizontal hierarchy is built. This is taken into account by modern scheduling programmes. They are characterised by a tree-like structure, allow for the correct distribution of tasks among employees, taking into account their job responsibilities and real professional capabilities, as well as to ensure control over the implementation of tasks.